Reporting & Analytics

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Reporting & Analytics

Monitor all site traffic and expenses effortlessly through real-time, user-friendly wallboards.

iPECS Analytics and Yeastar provide robust call reporting systems that significantly boost business productivity by presenting key metrics and KPIs through a comprehensive suite of reports, ranging from an overarching company perspective to individual agent performance.

Comprehensive data analysis: Both iPECS Analytics and Yeastar’s reporting capabilities ensure every detail of inbound call data is captured. Missed calls and inefficient call handling can be costly, but with a variety of in-depth reports, you can quickly assess call traffic, identify issues, and address them promptly.

OUR PARTNERS

Discover more about iPECS and Yeastar reporting services by accessing their comprehensive brochures through the links below